Me&B Privacy Policy

Last Updated: August 2025

Thank you for visiting Me&B, we’re so happy to have you here!
This Privacy Policy explains how we collect, use, and protect your personal information across all of our channels, including our website, retail stores, social media, and customer service platforms. We want to be transparent with you about how we use your data, and how you can control it.

By using our services (online or in-store), you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information when you:

• Shop with us online at https://meandb.shop or in-store

• Sign up for our newsletters, promotions, or competitions

• Create an account with us

• Contact us via email, phone, or social media

• Use our tailoring or customisation services

Personal Data we may collect includes:

• Name and surname

• Contact details (email, phone number, address)

• Payment and transaction details (processed securely via third-party providers – we do not store card details)

• Account login information (if you create an account)

• Shopping preferences and purchase history

• Device and browsing information (IP address, browser type, device identifiers, usage data, cookies)

2. How We Use Your Information

We use your personal data to:

• Process and deliver your orders

• Provide customer service and manage your account

• Communicate updates, promotions, and personalised offers (if you’ve opted in)

• Improve our website, in-store experience, and services

• Track shopping trends to better serve our community

• Prevent fraud, security breaches, or misuse of our platforms

3. Omni-Channel Experience

Because Me&B operates across online and in-store channels, we may combine information you give us in-store with data from your online interactions. This helps us provide a seamless and personalised shopping experience across all touchpoints.

4. Sharing Your Data

We do not sell your personal information. However, we may share it with trusted third parties, including:

• Service providers (payment processors, delivery partners, IT services, analytics)

• Marketing platforms (to deliver personalised offers, only if you’ve opted in)

• Business partners or affiliates (to support promotions or collaborations)

• Legal authorities (if required to comply with law or protect our business and customers)

5. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences

• Track your shopping cart

• Analyse site traffic and improve functionality

• Deliver relevant promotions

You can control cookie preferences through your browser settings.

6. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, or improve customer experience.

7. Security

We use industry-standard measures to protect your information. While no system is 100% secure, we take all reasonable steps to safeguard your data.

8. Your Privacy Rights (POPIA Compliance)

As a South African customer, you have the right to:

• Access your personal data

• Request corrections or updates

• Opt out of marketing communications at any time

• Request deletion of your data (where legally possible)

To exercise your rights, please contact us at online@meandb.co.za.

9. Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from them.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. Updates will be posted here, with the "Last Updated" date revised.

11. Contact Us

If you have any questions about this Privacy Policy, please reach out:

📧 Email: online@meandb.co.za
📞 Phone: +27 72 611 1979
🌍 Website: https://meandb.shop/pages/contact-us
📍 Address: 2nd Floor, The Palms, 145 Sir Lowry Rd, Woodstock, Cape Town, 7925