LOG A RETURN
How to Return or Exchange an Item:
You have the following options:
- Visit Your Nearest Store – Exchanges can be done in-store.
- PostNet-to-PostNet – Send your parcel to PostNet Woodstock.
-
Courier to Us Directly:
ATT: Alexia Morris
Me&B
The Palms Centre, 2nd Floor
145 Sir Lowry Road, Woodstock
Cape Town, 7925
South Africa
Tel: +27 72 611 1979
- Once your item(s) have been received, a member of our Customer Service team will contact you to process your return or exchange.
- Please ensure the package includes your name and/or order number to avoid delays in processing.
Important Information:
- Exchanges can be done in-store or online. For online exchanges, email online@meandb.co.za with your order number and the item(s) you'd like to return or exchange.
- Refunds are only available for items purchased at full price.
- No refunds on sale items. If you're unable to find something to exchange a sale item for, we’ll issue you a voucher for use in-store or online.
WESTERN CAPE
Palmyra - Claremont - Cape Town
The Palms - Woodstock - Cape Town
Plein Street - Stellenbosch - Cape Town
GAUTENG
44 Stanley - Braamfontein - JHB
Morningside - Sandton - JHB
The Village - Hazelwood - Pretoria
GET IN TOUCH