LOG A RETURN
How to Return or Exchange an Item:
You have the following options:
- Visit Your Nearest Store – Exchanges can be done in-store.
- PostNet-to-PostNet – Send your parcel to PostNet Woodstock.
-
Courier to Us Directly:
ATT: Alexia Morris
Me&B
The Palms Centre, 2nd Floor
145 Sir Lowry Road, Woodstock
Cape Town, 7925
South Africa
Tel: +27 72 611 1979
- Once your item(s) have been received, a member of our Customer Service team will contact you to process your return or exchange.
- Please ensure the package includes your name and/or order number to avoid delays in processing.
Important Information:
- Exchanges can be done in-store or online. For online exchanges, email online@meandb.co.za with your order number and the item(s) you'd like to return or exchange.
- Refunds are only available for items purchased at full price.
-
No refunds on sale items. If you're unable to find something to exchange a sale item for, we’ll issue you a voucher for use in-store or online.
- No refunds or returns on earrings, socks, tights, hosiery, hair clips or swimwear
WESTERN CAPE
Our Palmyra location offers an easy shopping experience with its’ convenient location next to woolworths food / cafe to fit your schedule.
Monday - Friday: 9am - 6pm
Saturday: 9am - 5pm
Sunday: 9am - 3pm
Public Holidays: 9am - 3pm
079 632 2875
Visit us at The Palms for a delightful shopping experience, perfect for those who prefer early browsing.
Monday - Friday: 8:30am - 4:30pm
Saturday: 9am - 2pm
Sunday: CLOSED
Public Holidays: 9am - 3pm
071 160 3437
Nestled in the beautiful town of Stellenbosch, our store is ready to serve you with a smile!
Monday - Saturday: 9am - 5pm
Sunday: 9am - 2pm
Public Holidays: 9am - 3pm
Monday - Saturday: 9:00am - 8:00pm
Sunday: 9:00am - 6:00pm
0765703130
GAUTENG
Located in the vibrant bustling 44 Stanley centre, our flagship store is a hub of activity and a perfect place to see first hand our beautiful pieces
Monday - Friday: 9am - 5pm
Saturday: 9am - 4pm
Sunday: 9am - 2pm
Public Holidays: 9am - 3pm
064 834 7771
Visit us at the Morningside Centre- easy parking and great coffee shops! We are on the top level on the Tasha’s side.
Monday - Saturday: 9am - 6pm
Sunday: 9am - 3pm
Public Holidays: 9am - 3pm
076 626 7652
Situated in the charming area of the Village, this store provides a welcoming atmosphere and exceptional service.
Monday - Friday: 9am - 6pm
Saturday: 9am - 5pm
Sunday: 9am - 2pm
Public Holidays: 9am - 3pm
066 523 8709